This service is only provided with a preventive maintenance and test &inspection contract.
Although through that contract the systems are in optimum condition, unexpected failures may still occur. Depending on the urgency of the availability of the equipment, a customer specific 24/7 call-out service agreement can be provided. For example: At a Petrol station the standby generator is not starting when needed to run, due to a defective component. With the emergency respond telephone number, Decatech Limited standby service technicians, can solve this in the shortest agreed time possible. The respond time is to be agreed upon.